Privacy Policy
Effective Date: [Insert Date]
VBM Interactive LLC, operating as VENTR (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or communications, including SMS-based programs. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Billing and payment information
Business details (e.g., website URL, company name)
b. Non-Personal Information
IP address
Browser type and version
Device type and operating system
Website usage data, including pages visited and time spent on the site
c. Information from SMS Programs
Phone numbers opted into SMS appointment reminders and confirmations
Responses to SMS communications (e.g., "STOP SMS," "HELP")
2. How We Use Your Information
The information we collect is used for the following purposes:
Service Delivery: To provide websites, automated systems, appointment reminders, and other services.
Customer Support: To address inquiries, provide assistance, and resolve issues.
Communication: To send SMS reminders, confirmations, and marketing updates.
Billing and Payments: To process transactions and manage subscriptions.
Analytics: To improve our website, services, and marketing strategies.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: With third-party vendors (e.g., payment processors, SMS providers) to deliver our services.
Legal Requirements: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. SMS Program Details
Your participation in our SMS-based appointment reminders and confirmations is subject to the following:
By opting in, you consent to receive text messages from us.
You can cancel the SMS service at any time by texting "STOP SMS" to our shortcode.
To rejoin, sign up again through our website or service platform.
Message and data rates may apply. Contact your wireless provider for details.
Carriers are not liable for delayed or undelivered messages.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. These measures include:
Secure servers and encryption for sensitive information.
Restricted access to personal data for authorized personnel only.
Regular monitoring and updates to our security practices.
While we strive to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Access and Correction: Request access to your personal information or ask us to update inaccurate data.
Deletion: Request that we delete your personal information, subject to legal obligations.
Opt-Out: Opt-out of marketing communications by clicking “unsubscribe” in emails or texting "STOP SMS" for SMS messages.
To exercise these rights, contact us at support@ventr.so.
8. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Enhance website functionality and user experience.
Analyze website traffic and usage patterns.
Deliver targeted marketing.
You can disable cookies in your browser settings, but this may impact your ability to use certain features of our website.
9. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will promptly remove the information.
11. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and the “Effective Date” at the top will be updated. Your continued use of our services constitutes acceptance of any changes.
12. Contact Information
For questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: support@ventr.so
Phone: (352) 832-4402
Website: https://www.ventr.so/privacy
By using VENTR’s services, you agree to the terms of this Privacy Policy.